1) HOW CAN I CHOOSE AN ACCOMODATION?

STEP 1: SEARCH, READ, SELECT, BOOK.

Click on the area of interest. After reading the property description, select your favourite hotel, indicate the period of your stay (check-in and check-out dates), choose the room type and after you have reviewed the prices indicated, send your reservation request.

STEP 2: COMPLETE THE FORM, READ AND ACCEPT TERMS AND CONDITIONS, CHECK THE RATES.

After filling in the predefined form and after reading the  "Terms and Conditions", put a tick to comply with acceptance.

At the time you make a reservation, the rates refer to the standard prices provided by the hotels. This means that any kind of promotion such as last minute offers, discounts and special offers for children as well as other customers categories are not included in the total amount of your stay.

2) HOW CAN I CHECK MY RESERVATION STATUS?

The system will provide you with the possibility to check your reservation details at any time by using your client code to log onto your personal account .

3) HOW CAN I MAKE A CANCELLATION?

It is possible to make cancellations within 48 hours by logging in with your client code and e-mail address.

Cancellation Policy
From	To	Cancellation Fee
2 days before Check In	No Show	1 night

4) HOW CAN I MODIFY A RESERVATION?

Currently it is not possible to modify a reservation, you can only cancel the first reservation and make a new booking.

1) WHAT IS bookitalytravel.com?
2) HOW EXACTLY DOES THE bookitalytravel.com ON-LINE BOOKING SYSTEM WORK?
3) WHY SHOULD I REGISTER AND HOW CAN I REGISTER?
4) HOW MUCH DOES IT COST BOOKING ON-LINE WITH bookitalytravel.com?
5) WHY DOES bookitalytravel.com REQUIRE MY CREDIT CARD DETAILS?
6) CAN I CHECK THE STATUS OF MY RESRVATION?
7) MAY I CHANGE OR CANCEL MY RESERVATION?
8) DO THE DOUBLE ROOMS HAVE A DOUBLE-SIZE BED OR TWO SEPARATE SINGLE BEDS?
9) CAN A BOOKITALY STAFF MEMBER BOOK FOR ME?
10) WHICH KIND OF CREDIT CARDS DO YOU USUALLY ACCEPT?

1) WHAT IS bookitalytravel.com?

bookitalytravel.com is a website for booking accommodations on-line. It gives users the possibility to choose a destination, view the properties described on the web-pages and make a reservation directly themselves.

bookitalytravel.com is not a travel agency and it doesn't act as an intermediate between the hotel and the user.

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2) HOW EXACTLY DOES THE bookitalytravel.com ON-LINE BOOKING SYSTEM WORK?

The users choose the destination, search an accomodation and then they can book directly on-line to the hotel.
They will receive a confirmation replay within 48 hours from the booking.
In any case it is recommended to present a copy of this replay to reception on the check in.

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3) WHY SHOULD I REGISTER AND HOW CAN I REGISTER?

Users choose the destination, search for an accommodation and can book a hotel directly on-line.
They will receive a confirmation reply within 48 hours from the booking.
It is recommended to present a copy of the confirmation reply to the reception desk upon check in.

Personal information is not released to third parties, with the exception of the accommodation supplier. In the event  a user incurs a cancellation penalty, information may be released if required by law, or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.

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4) HOW MUCH DOES IT COST BOOKING ON-LINE WITH bookitalytravel.com?

All the reservation services with bookitalytravel.com are completely free.
Which means that users can consult, register, make or cancel a reservation (48 hours before the check in date) without any charges or fees.(see Cancellation Policy)

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5) WHY DOES bookitalytravel.com REQUIRE MY CREDIT CARD DETAILS?

Users’ credit card details are only required to guarantee the reservation. Money transactions could be made only if the user violates the Cancellation Policy however, this is at the hotel’s discretion.
User’s PII (personal identification information) and credit card details sent over the internet  to bookitalytravel.com are protected by Secure Sockets Layer(SSL)(Secure Server) technology to ensure safe transmission.
No charges are added to the hotel rates and users will pay the hotel directly by the usual forms of payment at the time of check-out.

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6) CAN I CHECK THE STATUS OF MY RESERVATION?

Thanks to the client code the system gives users access to their own personal account where they can check the status and details of their booking.

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7) MAY I CHANGE OR CANCEL MY RESERVATION?

No, it is not possible to modify a reservation. Users can only cancel the first reservation and make a new booking.
It is possible to cancel a reservation up to 48 hours from the check-in date without a cancellation fee; after  48 hours, the hotel could decide to apply the cancellation penalties.

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8) DO THE DOUBLE ROOMS HAVE A DOUBLE-SIZE BED OR TWO SEPARATE SINGLE BEDS?

The web-pages of the specific properties usually don't provide these details, in order to avoid any problems, bookitalytravel.com suggests that users contact the hotel using the space reserved for messages.

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9) CAN A BOOKITALY STAFF MEMBER BOOK FOR ME?

Boolitaly.it cannot make reservations for users.
bookitalytravel.com is an advanced reservation system organized to allow internet users to book directly with the Hotel.

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10) WHICH KIND OF CREDIT CARDS DO YOU USUALLY ACCEPT?

bookitalytravel.com accepts main credit card types such as VISA, MASTERCARD, AMERICAN EXPRESS, NOVUS.

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